Insights and Outlooks from the Digital Identity Market Leader

Apr 1, 2015 1:49:00 PM
Change Management is one of the most important processes of Service Transition because it allows us to: Reduce Costs Lower Overhead Add to bottom line Improve Productivity Improve Quality Improve Services The RFC (Request for Chan [...]
Jul 3, 2014 7:22:19 AM
An ITIL implementation in your organization can be confusing. This section explains exactly why we implement ITIL for our services and processes. In Continual Service Improvement (CSI), we have a couple of different models that we [...]
Apr 24, 2014 8:06:29 AM
This blog covers the key knowledge areas of Incident Management.
Mar 11, 2014 6:38:34 AM
What is ITIL? Why is it important for a company to implement it?